LINk Success

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We invited you to ‘have your say’ on health and social care services in Suffolk and your response has been magnificent. We received many comments spread across the whole spectrum of health and social care provision in Suffolk. Some of these appear below.

Community Physiotherapy

Suffolk LINk received many comments about the long wait for physiotherapy community services and at a Suffolk County Council Overview and Scrutiny Committee meeting it was confirmed that the 18 week target for an appointment was not being met in several areas of Suffolk. This was felt to be unacceptable by all concerned and a further report was requested. This report must show that the 18 week target is being met and it will be presented to LINk and Overview and Scrutiny Committee members in July 2009.

Access to NHS Dentistry

We received many comments about how you were unable to see an NHS Dentist in many parts of Suffolk. The good news is that NHS Suffolk has revealed plans for five new NHS Dental Practices that will be opened in Suffolk in the future.

Patient Safety Alerts 2010

The Suffolk LINk contacted a number of trusts, which had outstanding "patient safety alerts". These are issued in response to issues of safety identified by the national safety agency. Trusts are meant to address the issues/solve the problems and report back that the action has been completed.

In Suffolk there were 44 outstanding alerts. After the Suffolk LINk contacted the relevant trusts 34 were cleared and 3 trusts announced changes in handing procedures.

For more information contact us on 01449 771246.

Suffolk Providers: Quality Accounts 2010

Two members of the Suffolk LINk Board successfully reviewed the quality accounts of several trusts covering Suffolk and neighbouring areas. Quality accounts are not financial reports but are instead a statement regarding the acheivements of the trust within the year (like an annual report). A number of trusts, however, failed to provide the 30 day review period and the LINk has highlighted these issues accordingly. We think this is very important as the trusts must account for public opinion in their work.

The quality accounts are available from the relevant trusts should you like to see the response from the LINk.